Terms & Conditions

Effective Date: August 12, 2025

Legal Agreement: These Terms & Conditions constitute a binding legal agreement between you and Bsafe Linkr. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Definitions

  • "Service": The Bsafe Linkr platform and all related transportation services
  • "User": Any person who accesses or uses our platform
  • "Parent/Guardian": Legal guardian of a child using transportation services
  • "Driver/driver": Verified transportation service provider
  • "School Partner": Educational institutions partnered with Bsafe Linkr

2. Platform Usage

Acceptable Use
  • Use the platform only for legitimate transportation needs
  • Provide accurate and up-to-date information
  • Respect other users and maintain professional communication
  • Follow all safety guidelines and protocols
  • Comply with local laws and regulations
Prohibited Activities
  • Creating fake accounts or providing false information
  • Using the platform for illegal activities
  • Harassing or threatening other users
  • Attempting to hack or disrupt the platform
  • Using the service for non-transportation purposes

3. Registration and Account Security

  • Users must be at least 18 years old to create an account
  • You are responsible for maintaining account security
  • Notify us immediately of any unauthorized access
  • One account per user/family is permitted
  • Account sharing is prohibited

4. Transportation Services

Service Availability
  • Services are subject to driver availability
  • We strive for maximum service reliability
  • Weather and traffic may affect service timing
  • Emergency situations may require service modifications
Booking and Cancellation
  • You can avail the services on the same day of registration after completing payment but subject to availability of driver.
  • Changes to bookings require 12+ hours notice
  • Emergency bookings subject to availability
  • Repeated no-shows may result in account restrictions

5. Driver Requirements

All drivers on our platform must meet the following requirements:

  • Valid commercial driver's license
  • Clean driving record for the past 3 years
  • Comprehensive background check clearance
  • Vehicle safety inspection and insurance
  • First aid certification

6. Payment and Billing

Payment Methods
  • Debit cards
  • Net banking
  • Digital wallets (UPI, PayTM, etc.)
  • Automated clearing house (ACH) transfers
Billing Terms
  • Subscription fees are billed in advance
  • All payments are in Indian Rupees (INR)
  • Failed payments may result in service suspension
  • Disputed charges must be reported within 30 days